Contact

Write to us.

Questions about a plan, an import that went sideways, or an issue that never arrived: send the details and we will answer by email.

What to put in the message

  1. The address on your list, so we can find the account.
  2. The issue title and the day you sent it, if the question is about a send.
  3. What you expected and what happened instead — a screenshot of the screen helps.

For a quicker answer

Most questions about importing a list, sending an issue or reading the numbers are already answered in the help centre, in the order writers usually meet them.

Also worth knowing

  • Writing to ushello@letterpressmail.com
  • If you have already writtenReply to that thread, so the history stays together
  • If an issue is lateSend the issue title and the send date