Someone says the issue never arrived.
Ask them to look in the promotions and spam folders first, and to search their inbox for the issue title. If it is not there, write to us with their address and the issue title and we will read the delivery record.
Can I fix a typo after sending?
An email that has gone out cannot be recalled. The archived issue on the web can be corrected, so the version a reader finds later is the right one.
How do I remove a subscriber?
Open the subscriber and delete them, or mark them unsubscribed when they asked to stop hearing from you but you would rather keep the address.
Where does the archive live?
Every sent issue keeps its own address, made from the issue title, and that address stays the same when you edit the markdown behind it.